Terms of Service

Service Scope

4MVPN provides network acceleration subscriptions for cross-border access, covering 120+ countries and 190+ routes, with support for Windows / macOS / iOS / Android / Linux. Get the client and subscription details through the user panel. Route names, regions and available options are as shown in the panel and client.

This service provides network connectivity only. It does not include accounts, memberships or usage authorization for third-party websites, apps or content platforms. Those services determine their own regional availability, access rules and content catalogs. Choosing a route in a particular region does not guarantee access to all content or features there.

Accounts and Subscriptions

A username and password are all that is needed to create an account; no email address is required. Keep your login credentials and subscription details secure. Do not post them on public pages, in code repositories or in groups. If credentials are exposed or used unexpectedly, stop sharing the information and report the issue through a ticket.

Unlimited concurrent devices are permitted for the account holder's own devices; all devices share the data allowance of the selected plan. This does not permit account sharing. Renting, reselling or distributing subscriptions to others, or using this service for unauthorized commercial resale, is prohibited.

Monthly subscription data resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages remain available until used and never expire. Before choosing, check the plan prices and order details. The fact that data packages do not expire does not change the acceptable use requirements on this page.

Acceptable Use

You must comply with the laws and regulations that apply where you are located and to your use of the service, and check the terms of use for any websites or apps you access. You must not use this service for fraud, infringement, spreading malware, unauthorized system access, cyberattacks or other unlawful activity.

Do not disrupt the normal operation of routes, clients or account systems; steal another person's credentials, impersonate someone else or exploit technical vulnerabilities to obtain unauthorized benefits. You are responsible for the content you transmit and the actions you take. Network connectivity does not constitute approval of the legality of those actions or authorization from third parties.

Availability and Scope of Responsibility

Connection performance depends on local networks, carrier routing, exit conditions, the status of destination services and maintenance work. 4MVPN does not guarantee access to every region or third-party service at all times, nor does it guarantee a fixed speed or uninterrupted service.

If an issue occurs, first check your subscription status and client settings, then submit a description of the problem and any relevant troubleshooting details. Issues caused by changes to third-party services, device configuration or events beyond reasonable control will be handled according to their specific causes. To the extent permitted by applicable law, this service is not liable for losses directly caused by factors outside its control. These terms do not exclude liability that cannot legally be excluded or limit your statutory rights.

Account Suspension and Termination

If 4MVPN detects unlawful use, resale or sharing, credential abuse, or activity that threatens system operation, it may suspend the relevant connection or account permissions based on the risk and investigate the circumstances. In the event of an urgent risk, necessary restrictions may be applied first, with the reasons explained afterward.

If you disagree with the outcome, submit an explanation and relevant records through a ticket. The scope of any restriction and whether service is terminated will be determined based on the facts, impact and investigation results. An ordinary connection issue will not by itself be treated as a violation.

Changes to These Terms and Refunds

When service rules change, this page will be updated with the revised terms and the month of the update. Changes that materially affect account use or paid benefits will be announced through the user panel, with details about when they take effect. Changes will not retroactively reduce rights already acquired under applicable law. If you have questions, submit a ticket for clarification.

You may request a full refund for any reason within 14 days of your first payment. For application instructions and details, see the refund policy.